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DS Products - Specialist Hair Thickening Products - F.A.Q

Are my credit/debit card details secure.
Can the goods be returned?
How do I order from outside the UK?

Are my credit/debit card details secure.
All our payment processing is done through Worldpay. They're are one of the biggest online payment processing companies. So all your details are completely secure. If you prefer we do also accept payment through paypal, over the phone, or cheque and post order.

Can the goods be returned?
You as the shopper have the right to cancel or exchange within 7 days of receipt of the goods. If the order is cancelled your money will be refunded after the goods have been returned in an unused condition.

*Please note no refunds or exchanges can be accepted on used goods.

*Please note there may also be a charge for Postage and Packing on returned goods.



How do I order from outside the UK?
Just phone or e-mail outlining what products you would like to order. A representative will then get back to you with a postage price and also a time scale for delivery at your location. Order can then be placed by credit or debit card.

Please bear in mind all orders are carried out in Sterling.